# Read results (https://www.getfounderhq.com/docs/sequences/read-results)

There are three places to look: the sequence itself, a broadcast's
report, and the message log.

## How a sequence performs

Open the sequence in the builder.

- **On each message step**, the card shows **Sent**, **Opened**, and
  **Clicked**. Click the step to see the same numbers under
  **Performance**.
- **In the version menu**, each version shows how many people entered it
  and how many reached the goal, with the rate.

Compare two versions to see whether a change helped.

Opens and clicks are counted when tracking is on for the step. A
**Service** message tracks neither unless you turn them on.

## How a broadcast performed

See [Read the report](/sequences/send-a-broadcast#read-the-report).

## What happened to one message

[Sequences → Message log](https://app.getfounderhq.com/sequences/messages) lists every message FounderHQ sent:
who received it, on which channel, and what became of it.

### Status

| Status | Meaning |
| --- | --- |
| **Pending** | Waiting to be sent, or held by quiet hours or a paused sequence |
| **Sent** | Handed to your provider |
| **Delivered** | The provider confirmed it arrived |
| **Bounced** | The address refused it |
| **Suppressed** | Not sent, because the person opted out or the address is blocked |
| **Failed** | The provider refused it, or could not be reached |

A message stops at **Sent** when your provider does not report delivery.
See [what each channel reports](/sequences#what-founderhq-can-report-per-channel).

### Find a message

Filter by period, **Status**, **Channels**, and **Source**:

| Source | Sent by |
| --- | --- |
| **Sequence** | A step of a sequence |
| **Broadcast** | A broadcast |
| **Test** | A test send |
| **API** | Your server, through the [Send API](/sequences/send-api) |

Add columns such as **First open**, **First click**, and **Last error**
from the column menu.

### Read one message

Click a row. You see when it was sent and delivered, every attempt with
its result, and the message as it was sent. **Raw** shows exactly what
went to your provider.

## A message failed

Open the row and read **Last error**. It is your provider's own answer.

| It says | Usually means |
| --- | --- |
| The credentials are wrong | The key on the connection expired or was revoked. Open [Sequences → Settings](https://app.getfounderhq.com/sequences/settings) and update it. |
| The sender is not verified | Your domain or number is not approved with the provider yet |
| A limit was reached | Your provider is slowing you down. FounderHQ tries again by itself. |

A connection that keeps failing shows **Needs attention** in
[Sequences → Settings](https://app.getfounderhq.com/sequences/settings).

## One person's messages

Open the person in [Analytics → People](https://app.getfounderhq.com/analytics/people) and choose the
**Messages** tab.

## Ask Astro

In the builder, ask Astro: "How is my welcome sequence performing?"