Read responses
See who answered, what they said, and where people drop off.
Two screens show what happened in your Journeys. Responses lists each person. Analytics adds them up.
See each response
Open Journeys → Responses.
| Filter | What it keeps |
|---|---|
| Journey | One Journey, or all |
| Outcome | Completed, Abandoned, or all |
| Contact status | Whether a completed response was linked to a contact |
| Date range | When it happened |
Choose one Journey and Completed to see its answers as columns.
Click a row to open the response. You see every answer, the path the person took step by step, who they are when FounderHQ knows, and where they came from: source, campaign, country, and device.
An abandoned session shows the last screen the person reached.
Export
Press Export CSV. The file has one row per response and one column per answer.
See where people drop off
Open Journeys → Analytics and choose a Journey.
Overview
| Number | Meaning |
|---|---|
| Starts | People who opened the Journey |
| Completion rate | The share who reached the end |
| Avg. time to complete | How long a finished Journey took |
| Purchase intent | People who tapped a button that starts a purchase |
Conversion funnel shows the share of starts that reached each screen. A large fall between two screens marks the screen to fix. Click a step to open the responses that stopped there.
The cards below split the same people by channel, campaign, country, and device. Click a row to keep only those people.
Summary
Summary shows each question with the count and share of every answer. A number question shows its average, lowest, and highest value.
See one person's answers
Open the person in Analytics → People and choose the Journeys tab. Each Journey they completed is listed there.
Ask Astro
In Analytics → Chats, ask about your Journeys in plain words: "Where do people drop out of the onboarding Journey?"