Documentation

Subscription

What each plan includes, and how to change your plan, add seats or brands, and cancel.

One subscription covers your whole organization and unlocks every product. Plans differ in how much you can do, not in which products you get. Owners and admins manage it in Settings → Subscription.

What each plan includes

BuildLaunchGrow
Journeys3UnlimitedUnlimited
Articles per month in Publish630Unlimited
Events per month in Analytics50,000250,000Unlimited
How long events are kept90 days365 days730 days
Remove FounderHQ brandingNoNoYes

Limits are shared across all your brands. Each plan also includes a number of seats, a number of brands, and monthly Studio credits. The Subscription screen shows those, with the current prices.

Agency is for teams that run many clients. It has no retention limit and adds white-labeling. Press Talk to us on its card.

Without a subscription, the workspace is locked.

See your usage

On the Subscription screen, hover View usage & limits to see seats, brands, Journeys, articles this month, and events this month against your limits.

Free trial

When a trial is on offer, you pay nothing until it ends. The screen shows Trial ends with the date. An organization gets one trial, and a second organization you create does not get another.

Monthly Studio credits unlock when the trial becomes a paid subscription.

Change your plan

  1. Press Change plan.
  2. Choose a plan: Upgrade, Downgrade, or Switch between monthly and annual.
  3. Check the summary. It shows the new price, what is due today, and your next billing date.
  4. Confirm.
  • An upgrade starts now. The unused part of your current plan is taken off the price.
  • A downgrade starts at the end of your billing period. You keep your current plan until then.

If the new plan allows fewer brands than you have, FounderHQ asks which to keep. See Archived by plan.

Add seats or brands

Press Manage add-ons. Raise Extra seats or Extra brands and press Save add-ons.

  • Adding bills a part-period amount now, then the full price each cycle.
  • Removing takes effect at the end of the billing period.

Raise one and lower the other in two separate saves.

Payment method and invoices

Payment method shows the card charged each cycle. Press Update to replace it. Invoices lists every invoice with its date, status, and amount, and a link to open it.

If a payment fails, a Payment past due banner appears. Press Update payment method to fix it.

Cancel

  1. Press Cancel subscription at the bottom of the screen.
  2. Choose a reason and press Continue to cancel.
  3. Confirm with Cancel subscription.

You keep everything until the end of the period you paid for. There is no partial refund. On a trial, you are not charged and you keep access until the trial ends.

Organization settings

Settings → Organization holds the settings your whole team shares:

SettingWhat it changes
Organization name and logoWhat your team sees in FounderHQ
Scheduling timezoneThe day and hour scheduled work follows. It is UTC until you set it.
Reporting currencyThe currency of every revenue report. Each payment is converted at its own day's rate, and the original amount is kept.
Organization AI policyWhether teammates can use each other's AI providers and Companion. See AI providers.

Press Save changes after editing.

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