Documentation
Using Analytics

Read the Overview

What each number on the Overview means, and how to change the period, compare, and filter.

The Overview is the first screen of Analytics. It answers three questions for one brand: how many people came, where they came from, and what they paid.

Analytics → Overview

Before any event arrives, the Overview shows Set up the Events SDK. See Getting started.

The six numbers

TileWhat it counts
VisitorsDifferent people who came in the period
RevenueNew revenue plus renewals, minus refunds
Conversion rateNew customers, as a share of the visitors who were not paying yet
Revenue/visitorNew revenue divided by visitors. Renewals and refunds are left out.
Bounce rateThe share of visits with at most one page and under 10 seconds of attention
Session timeThe average length of a visit

Each tile shows the change against the period just before, of the same length. Click a tile to draw that number on the chart, with the earlier period as a quieter line.

Visitors who have not agreed to cookies are counted once per day, so a returning one may be counted on several days. The Overview says so under the chart when it applies.

The chart

The chart starts with visitors as a line and revenue as bars, split into New revenue, Renewals, and Refunds. Hover a point to read its numbers. Drag across the chart to zoom in on those days.

Change the period

The period picker starts at Last 30 days. It offers from Today to All data, plus Custom. The arrows beside it step to the previous or the next period.

The interval picker sets how the chart is grouped: by hour, day, week, or month.

The four breakdowns

Under the chart, four cards split the same visitors. Each has tabs.

CardTabs
Where they came fromChannel, Referrer, Campaign, Keyword
Where they areCountry, Region, City
What they sawDomain, Page, Entry page, Exit link
What they usedBrowser, OS, Device

Rank a card by Visitors or by Revenue. Hover a row to see its revenue per visitor and its conversion rate. Open the full list to search it.

Channels

A channel is the kind of place a visit came from.

ChannelA visit that came from
DirectA typed address or a bookmark: no referrer and no campaign
Organic searchA search engine
Organic socialA social network
ReferralA link on another site
EmailAn email or a newsletter
PaidAn ad
AI assistantsAn AI assistant, such as ChatGPT

The Referrer tab names the site inside a channel, such as google.com.

Filter

Click a row in a breakdown to keep only those visits. Every number on the page then follows. Click it again to remove it.

Filter in the toolbar offers every dimension, and two switches:

  • Hide internal users leaves out your team and test accounts. It is on to start with. You say who they are in Analytics settings.
  • Hide existing customers leaves out people who pay you now, so you see only prospects.

Two values of one dimension widen the result: France or Germany. Two dimensions narrow it: France and mobile.

AI and crawlers

The AI and crawlers card shows visits by machines, which never count as visitors. See AI visibility.

Search data from Google

Change the source at the left of the toolbar from FounderHQ to Google Search Console to see the searches and pages that bring people from Google. Connect it in Analytics settings.

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